Question for our team?
Don't hesitate to contact us via the form below regarding our products and services. Our friendly team is ready to help whatever your request. Alternatively, you can WhatsApp our team using the icon in the bottom-right corner of your screen.
Frequently Asked Questions
How long will my delivery take?
The following delivery lead times are advised for in stock items to be delivered to UK Mainland.
These times are subject to stock availability:
Fast-Track 1 Man Delivery – within 3-5 working days.
Premium 2 Man Delivery – within 14 working days.
Alternatively, many of our products can be collected from our warehouses in Enfield, London
Please see more delivery information here.
What does the 1-Man delivery service include?
Kerbside service – the driver will deliver the goods to the front of your property for a signature. Orders will arrive on a wooden pallet and the delivery driver will unload and remove the pallet, but is not responsible for unpacking or setting out the furniture. You will be responsible for the disposal of packaging. Click here for more delivery information.
Do you have after care guides for your products?
Yes, for information on how to care for your Bridgman furniture, including how to care for your waterproof cushions, you can view our furniture care guides here.
Do I have to pay to return items within 30 days?
Our terms and conditions currently state that customers will be responsible for the cost of returning items, unless faulty.
When will I receive my refund?
Refunds will not be presented until all of the items you want to return have been received and inspected by our warehouse team. Once we have accepted your return, we will issue your refund immediately. Refund process times are dependent on your banking society. Click here for more returns information.
