CAREERS AT BRIDGMAN

CURRENT VACANCIES

SHOWROOM MANAGER - WALTON

Join the Bridgman Team as the Walton Showroom Manager - Where Luxury Meets Service Excellence

At Bridgman, we take pride in our legacy as a leader in luxury, British-designed furniture. With over 46 years of heritage, we are expanding beyond garden furnishings to create beautiful, enduring spaces within homes year-round. We’re seeking an independent, passionate Showroom Manager to join our Walton-on-Thames showroom, ensuring every customer enjoys a world-class experience from the moment they step through our doors.

Location: Walton-on-Thames, KT12 1QD
Contract: Permanent, Full-time across 5 days per week including weekend.
OTE: £45k+ (base salary plus commission)
Benefits: Competitive commission structure, 31 days of holiday, Perkbox, company pension, and more.

Why Bridgman?

We believe in nurturing our people just as we do our products – with care, quality, and dedication. At Bridgman, you will be part of a supportive team that values kindness, inclusivity, and a commitment to excellence. Join us and help shape a premium retail experience that inspires our customers and celebrates timeless and comfortable design.

Key Responsibilities:

Customer Experience: Offer exceptional, personalised service, fostering long-term relationships and ensuring every customer leaves satisfied.
Sales Leadership: Guide clients through the entire sales journey, from initial enquiry to post-sale support, providing expert advice on our luxury furniture.
Performance & Strategy: Work closely with the Director of Sales to achieve targets, analysing and reporting showroom performance.
Lead Generation & Follow-up: Engage with warm leads daily to drive new business and build a robust customer base.
Product Expertise: Develop an in-depth knowledge of Bridgman’s products to confidently recommend the best solutions for our clients.
Visual Merchandising: Curate an inspiring, inviting showroom that reflects Bridgman’s aesthetic and enhances customer experience.
Team Building: Lead by example, promoting a positive, supportive atmosphere and fostering teamwork within the showroom.
Operations & Security: Manage the day-to-day, including keyholder responsibilities, ensuring a secure and welcoming environment.

Key Skills:

· Store Management: Proven experience in independently managing a luxury retail store.

· Luxury Sales Expertise: Familiarity with high-end products and the expectations of premium customer service.

· Customer-Centric Approach: A passion for exceeding customer expectations and delivering excellence.

· Communication & Brand Alignment: Ability to communicate in a tone and style that embodies Bridgman’s brand, building strong relationships with customers, team members, and stakeholders.

· Technology Proficiency: Comfort and skill in using sales, reporting, and operational software to support showroom management.

Requirements:

Ability to reliably commute to Walton-on-Thames, KT12 1QD
Retail sales experience: 5 years+
Customer service experience: 5 years
Authorised to work in the United Kingdom

Bridgman Values Diversity

Our team’s diversity, kindness, and inclusivity make Bridgman what it is today. We are committed to being an equal-opportunity employer and offer a recruitment process free from discrimination based on age, race, gender, religion, nationality, sexual orientation, gender identity, disability, or any other status protected by law.

We believe the best team is a diverse team. It's the diverse, kind, and inclusive workforce behind Bridgman that makes us so special. We are committed to being an equal opportunities workplace and employer, this commitment begins with our recruitment process. We can assure all prospective applicants that they will not be discriminated against based on age, race, gender, religion, nationality, sexual orientation, gender identity, disability, or any other status protected by law.

SEND US YOUR CV

TEAM TESTIMONIALS

" I joined the Bridgman team not too long ago and thoroughly enjoying the journey. The drive, not only to improve and enhance the customer experience but achieve more collectively as a company is inspiring and positive. "
Financial Controller

" One of the things I love the most about working at Bridgman is the teamwork, we always pull together when needed. "

Showroom Manager

" I've been with Bridgman for the past 3 years at their head office in the sales department. This experience has been rewarding, providing me with valuable insights into sales strategies. The team has been supportive, and I've enjoyed contributing to the company's growth. Overall, my time at Bridgman has been valuable in my professional development. "

Sales Team Leader

" It's so nice to work at a company that genuinely cares about your wellbeing. The mental health initiatives, work benefits, social groups and out of work events are a really amazing perk of the job. "

Rob, Creative