We are now recruiting for an experienced retail manager to run our prestigious new Cheltenham Showroom. Working independently, the Retail Manager is responsible for the daily operations of the showroom, upholding Bridgman’s standards and ensuring that each customer visiting our showroom enjoys a 5-star experience. Also situated within the showrooms is the concession of our sister brand Snug, and the showroom manager will additionally interact and close sales with these customers.
Key Requirements:
- Reporting to and working with the Regional showroom manager
- Delivering excellent customer service
- Managing an end to end sales process
- Keeping an in-depth knowledge of Bridgman’s products
- Upselling key items to customers
- Resolving customer queries and issues
- Opening and closing the showroom
- Keeping in communication with head office
- Liaising with key stakeholders within the business
- Tracking and reporting the showroom’s sales figures
- Managing the showroom’s space and visual merchandising
The successful candidate will have:
- Experience managing a store independently
- Luxury sales experience
- A passion for delivering exceptional customer service
Benefits include: Competitive Base Salary + commission, Vitality Health Care, 31 Days Holiday (inclusive of bank holidays), EAP Scheme, Pension. Salary: £25,000 - £28,000.
