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Customer Reviews

“What we purchased this year completes perfectly what we purchased during our first visit to your showroom last year. We were very happy you were able to deliver quickly as the summer was very good this year (unlike last year) so we could make extensive use of our patio. Best regards,” Arnaud Struillou

“Just received my order of Wickerline Mayfair furniture from Brigman. Love the quality of this furniture it looks fabulous and is so comfortable. Products arrived on time, would recommend white glove service, all packaging taken away and furniture set up where you want it. Love it so much we have already ordered additional pieces. Thank you for greatservice.”– Sarah-Jane Hutchins

“Now that we have had our Bridgman furniture for the whole summer we are still really pleased with every aspect of it.  From the good solid feel of the chairs and tables, to the comfort of the cushions, we are extremely happy with the product and especially enjoy being able to leave it outdoors in the rain without concern. Dealing with Bridgman was a pleasure, from the Sales Manager (Russell Coombes) in Winchester to the Delivery Team, we would have no hesitation in recommending them. Kind regards”– Jonathan and Vicki Dunlop

“I just wanted to compliment you on the after sales service I received. I purchased a full compliment of your Sussex range from Garden Furniture 4U back in 2010 /11 ,table chairs, longer, footstool e.t.c. and after a period of time the bottom of the feet ( sleeve ) peeled and went oxidised . I contacted your customer services by email, firstly with Rosemary Parker, who could not have been more helpful back in 2012 who sent me out replacements and told me how to fit, superb service .. Some 3 years later, the same issue appeared and I contacted your department again, it was also Rosemary I spoke with and withing 4 days I received further replacements, now whilst it would be great if I did not have to replace them, the furniture still looks brand new and I have to say what a great service you have given and confirms I made the right choice with this furniture and your company., never been disappointed, absolutely superb.. I have over the last few years recommended your products to a least six friends all who have purchased and the service I have received is a great testament to your company and employees.. Thank you very much….Kevin”– Kevin Bell

“I am just writing to say how absolutely thrilled we are with everything. The actual patio furniture itself is just perfection and your service and support is world class. I cannot thank you enough. It’s very rare these days to find service and customer care at this level so we want to thank you all most sincerely. We are completely thrilled with our patio furniture. We had three beautiful sunny days when it arrived and we loved sitting out looking over the beautiful scenery here in Perthshire from our patio. Thanks again. Kind regards”– Douglas and Fiona

“I was on holiday when you were dealing with my problem but have now returned to find not one but two slats waiting for me.I can only say that this was one of the best examples of customer aftercare that I have experienced in recent years. We estimate that the chairs and table must be at least 15 years old and have done excellent service to date. I will have no hesitation in recommending your products to family, friends and colleagues.Thank you again your efforts were much appreciated!”– Martin Kitchen

“I have just installed a Bridgman bench in my local churchyard in memory of my husband. It looks beautiful and is a fitting tribute to him. I wanted to place on record my grateful thanks to all Bridgman staff who worked so carefully on the bench itself, the engraving and the brass plaque, I am really pleased with the result and your ability to meet the time deadline for the anniversary of my husband’s death. Thank you all, including those responsible for packing, dispatch and delivery. I am especially grateful to Claire Adamson who has been my contact throughout the process and has handled all my queries fully and sensitively. All in all an excellent service, thank you. “–H.I.Hallett

“We searched for sometime for our garden furniture and were delighted when we found Bridgman. We purchased the Bali dining table and Brighton chairs with waterproof cushions. We had a slight problem with one of the chairs and when we rang Bridgman they were very helpful and without any quibbles they sent a new one within days. We are delighted with our purchase and would recommend Bridgman to everyone.”– Michelle French

“We are extremely happy with our Mayfair furniture which is comfortable and wearing particularly well even after 300 Hours of sun a year. Kind regards”– Allen Kay

“We bought the Kingston furniture with the weather proof cushions. Rosemary (the lady we spoke to at Bridgman’s) was extremely helpful and assured us the cushions were indeed weatherproof. The first few days we had torrential rain and were somewhat anxious about leaving them outside. However there was no problem at all. The furniture is absolutely wonderful backed up by outstanding service. A little expensive but worth every penny. “– Jim McDonald

“I researched garden chairs as I didn’t want anything that looked ‘plasticky’! The Mayfair chairs looked good on the website and when they arrived they were better than the picture. The colour is very natural – my husband thought I had ordered the wrong chairs when he first saw them as he thought they were cane! I am so pleased with them, shame I only have space for 2! The order and delivery service was brilliant.”– Vivien Roach

“Researched marketplace and delighted we bought Bridgman. It’s fabulous. We had a very tiny problem with a couple strands of weave. Bridgman couldn’t have been more helpful and shipped a chair and table top to London for repair and it was back in our Yorkshire garden in less than a week. That’s what I call impressive customer service.”– Christopher Turner

“My husband and I were restoring a garden bench for a school where I volunteer. We needed new bolts and washers and contacted Bridgman’s to ask if these were still available. Having sent a sample to them they kindly forwarded to us FREE OF CHARGE sufficient bolts to complete the project. The bench has now been fully restored, looks fantastic and is used daily by the children. Thank you Bridgman’s.”– Mrs L Douglas

“We had lots of family events and friends coming round. Just to let you know how much we love it. Many thanks” – Debbie Carver

“Thank you for supporting our rattan furniture purchase. Claire Adamson took care of us and we appreciate her help. She was clear with her answers and gave us the facts (didn’t over promise) which we appreciated. Your delivery people were prompt however didn’t arrive when they said they would which caused us to wait. The quality of the furniture is outstanding. We would recommend that you come up with some form of securing the cushions from being blown away by the wind. The place we are using them gets strong winds regularly and we are now having to customise a tie down arrangement. Something I would think that could be easily added at manufacturing.” – Andy Sukawaty

“I had a slight problem with one of my patio chairs as it was wobbly. Claire at Bridgman arranged for a replacement chair to be delivered and the offending chair to be returned. This was all arranged quickly and smoothly and I am delighted. Well done Claire for an amazing service and one very happy customer. Very pleased with my purchase of the black rattan table and six chairs, it looks amazing and is very comfortable. Roll on next Summer!”– Lyn Jamieson

“Fab customer service!”– Helen B

“We purchased a garden furniture cover and cushion storage for products previously bought (even though the Bridgman sales adviser told us they were not required). The quality and delivery were excellent. We had bought a cover from B & Q but had to return it because the quality was substandard compared to the one we received from Bridgman. We would definitely recommend Bridgman products, service and delivery.” – Diane Williams

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